Shipping policy

Last Updated: February 25, 2026

Thank you for shopping with Decorenmoreusa, operated by Decorenmore LLC ("Company", "we", "our", or "us").

This Shipping Policy explains how orders are processed, shipped, and delivered within the United States.

1. ORDER PROCESSING TIME

  • Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
  • Orders placed on weekends or holidays will be processed the next business day.
  • During high-demand periods, processing may take longer.

You will receive a confirmation email once your order has been processed and shipped.

2. SHIPPING TIME (UNITED STATES)

Orders are fulfilled through our trusted logistics and supplier network to ensure efficient delivery.

Estimated delivery time within the United States:

7–14 business days

Please note:

  • Delivery times are estimates, not guarantees.
  • Some items may arrive in separate packages.

3. SHIPPING FEES

Shipping costs are calculated at checkout unless otherwise stated.

We may offer:

  • Free shipping promotions
  • Flat-rate shipping
  • Location-based shipping rates

Shipping fees are non-refundable unless the item is defective or incorrectly shipped.

4. TRACKING INFORMATION

Once your order ships:

  • A tracking number will be provided via email.
  • Tracking updates may take 2–5 business days to appear in the carrier system.

If you do not receive tracking information within 5 business days, contact us at:
📧 info@decorenmoreusa.com

5. SHIPPING DELAYS

If your package is marked as delivered but not received, please contact the shipping carrier. We are happy to assist you in resolving the issue

  • USPS, UPS, FedEx, or other carriers
  • Weather conditions
  • Customs clearance
  • High shipping volumes
  • Incorrect or incomplete shipping addresses

Shipping delays alone may not qualify for refunds, but we review cases individually

6. INCORRECT ADDRESS POLICY

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect address:

  • Customer will be responsible for re-shipping costs.
  • Customers are responsible for ensuring accurate shipping details. If an issue occurs, please contact us and we will do our best to help.
     .

7. LOST OR STOLEN PACKAGES

Once a package is marked as delivered by the carrier:

  • If your package is marked as delivered but not received, please contact the shipping carrier. We are happy to assist you in resolving the issue.
  • Customers must contact the shipping carrier directly to file a claim.

If assistance is needed, we are happy to help guide you through the process.

8. UNDELIVERABLE OR REFUSED PACKAGES

If a package is:

  • Refused
  • Unclaimed
  • Returned to sender

Customer will be responsible for additional shipping charges.

9. MULTIPLE SHIPMENTS

Since we work with multiple suppliers, items in the same order may ship separately and arrive at different times.

Our support team is available to help resolve any shipping concerns.

10. CONTACT INFORMATION

Decorenmore LLC
14755 SW 83 LANE SUITE 1
MIAMI, FL 33193
United States

📧 info@decorenmoreusa.com
📞 +1 (786) 200-4511